Shipping Policies
Shipping Policy
Last updated: May 2025
Thank you for shopping with Massimo Barone. We are committed to delivering your order with care and efficiency. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are processed within 2 to 5 business days from the date of purchase. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed and dispatched, you will receive a confirmation email with your tracking information.
Please note: during peak seasons, promotional periods, or high-demand periods, processing times may be slightly extended. We appreciate your patience.
Shipping Times
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Destination
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Estimated Delivery Time
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International (worldwide)
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5 – 12 business days
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Delivery times are estimates and begin from the date of dispatch, not the date of purchase. Actual delivery times may vary depending on the destination country, local customs procedures, and carrier availability.
Shipping Carriers
We work with trusted international carriers to ensure your order arrives safely and on time. The carrier assigned to your shipment will be indicated in your tracking confirmation email.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number and a link to monitor your shipment in real time. If you have not received a tracking email within 5 business days of your order, please check your spam folder or contact our support team.
Customs, Duties & Taxes
We want your shopping experience to be as seamless as possible. All import duties, taxes, and customs fees are covered by Massimo Barone for your outbound order — there are no hidden charges or surprise fees upon delivery.
The price you see at checkout is the final price you pay. We handle all customs documentation and associated costs on your behalf, so you can shop with complete peace of mind.
Please note: customs duties and taxes related to return shipments are the responsibility of the customer and are not covered by Massimo Barone.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please allow a few additional business days before contacting us, as delays can occasionally occur due to customs processing or carrier disruptions.
If your order is significantly delayed or appears to be lost, please reach out to our support team and we will investigate the matter promptly.
Incorrect Shipping Address
Please ensure that your shipping address is entered correctly at checkout. Massimo Barone is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at support@massimobarone.com — we will do our best to update it before dispatch.
Contact Us
For any questions or concerns regarding your shipment, please do not hesitate to contact our customer support team:
We aim to respond to all enquiries within 1–2 business days.
Massimo Barone — Crafted for the man who moves with intention.